Who We Are
Our website address is: https://recambiostragamonedas.com.
The website is operated by:
Data Controller / Organisation: Recambios Tragamonedas S.L.
Registered Address: Calle Licenciado Poza 25, 48011 Bilbao, España
Privacy Contact: info@recambiostragamonedas.com
We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection and privacy laws.
Information We Collect
When you submit a request, contact us or use forms available on our website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Information included in your request or message
We may also automatically collect certain technical information, including your IP address, browser type, device information, operating system, cookie identifiers and information about how you interact with our website.
How We Use Your Information
We may process your personal information for the following purposes:
- Processing and responding to your request
- Contacting you regarding your enquiry
- Providing information or services you have requested
- Operating, maintaining and improving our website
- Preventing fraud, abuse and security incidents
- Complying with applicable legal and regulatory requirements
Where required by applicable law, we will obtain your consent before using your personal information for additional purposes, including direct marketing.
Legal Basis for Processing
Depending on your location and the circumstances of the processing, we may process your personal information based on:
- Your consent
- Steps taken at your request before entering into a contract
- Performance of a contract
- Our legitimate interests, where those interests do not override your rights and freedoms
- Compliance with applicable legal obligations
Where processing is based on consent, you may withdraw your consent at any time.
Comments
If visitors leave comments on the website, we may collect the information provided in the comments form, as well as the visitor's IP address and browser user agent information for security and spam detection purposes.
If the Gravatar service is enabled, an anonymised string created from your email address may be provided to Gravatar to determine whether you use the service. After approval of a comment, your profile picture may be publicly visible alongside your comment.
Media
If the website allows users to upload images, you should avoid uploading images containing embedded location information, such as EXIF GPS data. Other visitors may be able to download images and extract this information.
Cookies
Our website may use cookies and similar technologies to operate correctly, remember user preferences, maintain security and, where applicable, perform analytics or other functions.
Essential cookies may be used where necessary for the operation and security of the website.
If you leave a comment, you may be given the option to save certain information, such as your name and email address, in cookies for convenience.
If the website provides user accounts or login functionality, cookies may also be used to maintain login sessions, remember preferences and provide account functionality.
Where required by applicable law, analytics, advertising and other non-essential cookies will only be activated after obtaining your consent.
You can manage or withdraw your cookie preferences through the cookie consent settings available on the website.
Embedded Content From Other Websites
Pages on this website may contain embedded content, including videos, images, maps or other external content.
Embedded content from third-party websites may behave in the same way as if you visited those websites directly. Those third parties may collect information about you, use cookies or similar technologies, and monitor your interaction with their content in accordance with their own privacy policies.
Who We Share Your Data With
We may share personal information with trusted service providers where necessary to operate our website and process your requests. These may include:
- Hosting providers
- CRM and customer management services
- Email and communication providers
- Website security and spam prevention services
- Analytics providers, where applicable
- Other contractors and service providers necessary to fulfil your request
These providers may process personal information only for the relevant purposes and subject to applicable data protection requirements.
We do not sell your personal information.
We may also disclose information where required by law, regulation, legal proceedings or a lawful request from a competent authority.
International Data Transfers
Some of our service providers may process information outside your country or applicable data protection region.
Where required by applicable law, appropriate safeguards are used for international transfers of personal information.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, regulatory, security and operational requirements.
Information submitted through enquiry or contact forms is retained for the period necessary to process the request and any subsequent communication.
If you leave a comment, the comment and associated metadata may be retained to manage and recognise follow-up comments.
For registered users, where registration is available, personal information associated with the user account may be retained while the account remains active and as otherwise required by law.
When personal information is no longer required, it will be deleted or anonymised where appropriate.
What Rights You Have Over Your Data
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain processing
- Withdraw your consent at any time where processing is based on consent
- Request data portability where applicable
- Obtain information about how your personal information is processed
- Submit a complaint to the relevant data protection or privacy authority
Residents of Canada may also exercise rights available under applicable Canadian federal or provincial privacy legislation.
To exercise your rights, contact us at: info@recambiostragamonedas.com.
Where Your Data Is Sent
Information submitted through the website may be processed by our hosting, communication, CRM, security, spam detection and other service providers where necessary to operate the website or process your request.
Where information is transferred internationally, we apply appropriate safeguards where required by applicable law.
Data Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, destruction or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, data processing practices or applicable legal requirements.
The latest version will be published on this page.
Effective Date: 14 de octubre de 2026